• MagicShel@programming.dev
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    2 months ago

    Respect? That’s sheer terror. If you’ve rebooted and the problem remains, you have an actual problem they need to troubleshoot.

    “Have you rebooted twice? Have you rebooted fifteen times?

    - Crowdstrike Technical Support

  • Klanky@sopuli.xyz
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    2 months ago

    Even though I build and troubleshoot my own computers at home for a hobby, I always do exactly what I am told to do when contacting IT at my non-IT job. They don’t need or want my feedback, they just want me to do what I’m told and I’m happy with that.

  • DreamButt@lemmy.world
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    2 months ago

    We never believe you. We use to, but thirty of your coworkers lied to us about trying the troubleshooting problems so we don’t believe anyone anymore