Can also confirm that Patriot Memory will also honor DD4 lifetime warranty albeit their communication does leave a lot to be desired.

  • stinkytofuisgood@lemmy.ca
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    1 day ago

    It is actually sad that customers are so abused by these companies, that one feels loyalty after having their warranty fulfilled.

    A company that complies with the terms of the sale is acting appropriately. Those who do not are thieves committing fraud.

    I understand why in this climate this made the news, it’s just sad that we are at that point.

    A reminder not to let your rights and expectations slowly be chipped away. I’m glad the customer got their replacement.

    • MinnesotaGoddam@lemmy.world
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      17 hours ago

      It is actually sad that customers are so abused by these companies, that one feels loyalty after having their warranty fulfilled.

      sometimes it’s not just that it’s fulfilled, it’s that the process is easy and the folk you deal with are friendly.